NUTRISOURCE WEIGHT LOSS PROGRAM

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SUPPORT PAGE

- Ordering

- Shipping & Returns

Has my order shipped?

How do I track my order?

When will my backorder arrive?

An item is missing from my shipment.

My product is missing parts.

What are the shipping rates?

When will my order ship?

Are there any shipping restrictions?

I received the wrong items?

What is the return policy?

How do I package and ship my return?

Do you ship to my country?

- Pricing and Billing

What are my payment choices?

I have a question on my charges.

Do I have to pay sales tax?

Ordering

- Has my order shipped? / How do I track my order?

Orders are usually shipped within 24 hours after receipt of the order. Please contact our Customer Service Dept. at customerservice@MyNutriSource.com to track your order. Please include your order number in the e-mail.

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- When will my backorder arrive?

If a product is currently on backorder, we will update you on the status of your order via e-mail. For further questions, please contact our Customer Service Dept. at customerservice@MyNutriSource.com

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- My order never arrived.

If your shipment never arrived, please contact our Customer Service Dept. at customerservice@MyNutriSource.com

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- An itemis missing from my shipment?

If an item is missing from your shipment, please contact Customer Service Dept. at customerservice@MyNutriSource.com

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- My productis missing parts.

If your product is missing products, please contact Customer Service at customerservice@MyNutriSource.com

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Pricing and Billing

- What are my payment choices?

Domestic Orders:
We accept the following credits cards: Visa, MasterCard, American Express, and Discover Card.

International Orders:
We accept payment through Western Union or a certified check from a United States based Banking Institution.

Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

We also accept Money Orders and Cashier�s Checks.

Please mail to:

NutriSource International
24000 Alicia Parkway,
Suite 17 327,
Mission Viejo,
CA 92691
United States.

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- I have questions on my charges?

For questions on your charges, please contact our Customer Service Department at customerservice@MyNutriSource.com .Your inquiry will be answered within 24 hours.

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- Do I have to pay sales tax?

Sales tax is charged for orders shipped within California. Sales tax is automatically computed at our tax rate.

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Pricing and Billing

- What are my shipping rates?

Shipping Rates for both domestic and international destinations are available by clicking here.

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- Do you ship to my country?

Shipping information for both domestic and international destinations is available by clicking here.

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- When will my order ship?

Orders are shipped within 24 hours after receipt. If items must be backordered, we will notify you immediately via e-mail.

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- Are there any shipping restrictions?

Shipping information for both domestic and international destinations are available by clicking here.

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- I received the wrong items.

If you�ve received the wrong items, please contact Customer Service at customerservice@MyNutriSource.com

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- What is the return policy?

All returns must accompany an RMA number, which is issued by parent.com. For our detailed Return Policy, please click here.

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- How do I package and ship my return?

Please refer to our Return Policy. For assistance on packaging your return item(s), please contact our Customer Service Department at customerservice@MyNutriSource.com.

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- Where do I send my return?

You must have an RMA number before sending a return. Please contact Customer Service at customerservice@MyNutriSource.com to receive an RMA number. At that time, you will be given the mailing address to send your return.

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